Our mission and values

Our values shape every interaction, every check and every client relationship.

Mission and values

Our values guide how we work, how we support our clients, and how we uphold the highest standards across all areas of security screening. They are more than statements; they define our culture, our behaviour, and our promise to be dependable and accountable at all times. This commitment drives our work, our culture, and the trust our clients place in us every day. Our mission is to provide a solution to screening that is compliant with each different screening standard, reliable and meets due diligence.

Two staff members at Security & Vetting Solutions smiling in the office.

Our values

We take full responsibility for every stage of the vetting process. From initial checks to final certification, we ensure accuracy, compliance and transparency. Our clients trust us because we consistently deliver what we promise, and we stand by every result we produce.

We believe great service starts with a genuine human connection. Our team is friendly, supportive and always available when you need us. Whether it’s your dedicated Vetting Officer, Client Service Specialist or another member of the team, you can always expect clear communication, helpful guidance and a personable experience.

Every career history is different, and real lives don’t always fit neatly into automated portals. By working directly with people, we resolve complexities quickly, provide clarity where needed, and keep the process moving smoothly, maintaining accuracy and compliance without losing the human touch.

Our strength lies in the reliability of our processes. We use structured workflows, up-to-date databases and modern technology to deliver accurate, compliant and efficient screening. By combining expertise with well-designed systems, we make vetting simpler, clearer and more dependable.

Every organisation is unique, and so are its screening needs. We adapt our communication and approach to suit each client. This flexibility allows us to provide a service that truly fits, ensuring we support your business effectively rather than expecting you to fit our processes.

We underpin everything we do with a simple, powerful promise: to be dependable and accountable at all times.

Our Vetting Process

Step 1

Choose the right screening service

Explore our website to learn more about the full range of screening services we provide. Not sure which checks you need or looking for something specific? Get in touch with our friendly team, and we’ll be happy to guide you.

Step 2

Get in touch with our friendly team

Complete our online contact form, or reach out to us by phone or email to find out more about how we can support your screening. Our experts are on hand to answer questions and recommend the most suitable checks for you.

Step 3

We will reach out with a quote

Our experts understand exactly which checks are required for different roles, helping you stay compliant, protect your reputation, and avoid unnecessary delays or costs. We’ll provide a clear, tailored quote based on your needs.

Security & Vetting Solutions office space, with people working on their computers.

What our clients say

“Security & Vetting Solutions has transformed our screening operations, delivering a tailored and efficient process that ensures we receive complete candidate documentation promptly. Their portal and proactive support have streamlined onboarding, improved compliance, and made our recruitment process smoother and more transparent. The team is consistently responsive and a pleasure to work with.”

JL,

FIA Partner Company

“We really like the fact that in SVS, they have the same named Vetting Officer responsible for any matter associated with a Security Guard’s vetting file. If there is a query, our candidates and HR team can pick up the phone to resolve the query. What’s more is that it’s always answered within a couple of rings.”

SM,

SIA Security Guarding Company

“One of the most remarkable aspects of our BS7858 implementation with SVS has been the significant reduction in processing time. Their streamlined approach to screening has not only expedited our onboarding process but has also allowed us to seamlessly integrate new team members, ultimately contributing to improved project timelines and operational efficiency.”

EG,

Facilities Management Company

“We know that every person’s career history is different and a file can stall in vetting for many different reasons. We really like the fact that SVS allocate the same vetting officers to process our staff files from start to finish; and we have their direct contact details. We receive frequent progress updates. If we do have a query, we can pick up the phone and speak to a real person within a couple of rings. In our business we need to move fast and SVS understand and deliver on their promises.”

CJ,

SIA Security Guarding Company

“We have used Security Vetting Services for many years and are impressed with their gradual improvements to their reporting systems. We work in a secure environment and it is good to know that all information is sent securely and is easily available to only those who have approved access.”

LW,

Secure Infrastructure & Data Protection Organisation

It is important for us to understand the history of our staff both for personal and working records and the efficiency of SVS allows us to make quick decisions if there are any issues. Progress Reports allow us to chase anyone who has delayed passing over correct information and our staff appreciate the help and advice if they are struggling to produce sufficient documents.”

JS,

Digital Data Security Company

“SVS have been our chosen partner for staff security screening & DBS checks since 2019 and during that time SVS have consistently provided an excellent service. As a security company, having trust in our security screening partner is vital and SVS have always been available to discuss different options and to provide evidence of BS7858 screening as is required by our accreditations. Our accreditation company have actually commented on how well laid-out the security screening reports are and the ease with which the evidence is provided.”

ST,

National Security Compliance & Risk Management Provider

“SVS manage the whole process including reaching out to prior employers, getting references checked and conducting credit checks, with minimal support required from us. SVS have made our stringent security screening requirements a straightforward task for our HR team and have consistently gone above & beyond in their service, ensuring we have exactly what we require within the agreed timeframe.”

ED,

Specialist Security & Compliance Services Company

“SVS assign a specific vetting officer to each screening candidate allowing for a single point of contact for both ourselves and the candidate. We are provided with timely updates and comprehensive explanations of any concerns raised during the screening.”

CS,

Security Operations & Workforce Management Company

“The team at SVS are unfailingly polite, helpful and professional and I would highly recommend SVS to any company looking to outsource their BS7858 security screening.”

MI,

Compliance Company

“Gone are the days of tedious paperwork and lengthy waiting times for criminal background checks. In partnership with SVS, we have introduced their online criminal record check solution into our onboarding process benefitting from efficient and digitalised process. The turnaround time for obtaining a criminal record check has been significantly reduced; enabling us to make informed hiring decisions swiftly.”

FT,

Business Systems Development Company

“We’ve worked with SVS since 2016 and are consistently impressed with how well they manage our account. Their team is responsive, proactive, and truly understands our business. They’ve customised their processes without hesitation – something we value deeply.”

VS,

SIA Security Guarding Company