FAQs

“Security & Vetting Solutions has transformed our screening operations, delivering a tailored and efficient process that ensures we receive complete candidate documentation promptly. Their portal and proactive support have streamlined onboarding, improved compliance, and made our recruitment process smoother and more transparent. The team is consistently responsive and a pleasure to work with.”

“We really like the fact that in SVS, they have the same named Vetting Officer responsible for any matter associated with a Security Guard’s vetting file. If there is a query, our candidates and HR team can pick up the phone to resolve the query. What’s more is that it’s always answered within a couple of rings.”

“One of the most remarkable aspects of our BS7858 implementation with SVS has been the significant reduction in processing time. Their streamlined approach to screening has not only expedited our onboarding process but has also allowed us to seamlessly integrate new team members, ultimately contributing to improved project timelines and operational efficiency.”

“We know that every person’s career history is different and a file can stall in vetting for many different reasons. We really like the fact that SVS allocate the same vetting officers to process our staff files from start to finish; and we have their direct contact details. We receive frequent progress updates. If we do have a query, we can pick up the phone and speak to a real person within a couple of rings. In our business we need to move fast and SVS understand and deliver on their promises.”

“We have used Security Vetting Services for many years and are impressed with their gradual improvements to their reporting systems. We work in a secure environment and it is good to know that all information is sent securely and is easily available to only those who have approved access.

It is important for us to understand the history of our staff both for personal and working records and the efficiency of SVS allows us to make quick decisions if there are any issues. Progress Reports allow us to chase anyone who has delayed passing over correct information and our staff appreciate the help and advice if they are struggling to produce sufficient documents.”

“SVS have been our chosen partner for staff security screening & DBS checks since 2019 and during that time SVS have consistently provided an excellent service. As a security company, having trust in our security screening partner is vital and SVS have always been available to discuss different options and to provide evidence of BS7858 screening as is required by our accreditations. Our accreditation company have actually commented on how well laid-out the security screening reports are and the ease with which the evidence is provided.

SVS manage the whole process including reaching out to prior employers, getting references checked and conducting credit checks, with minimal support required from us. SVS have made our stringent security screening requirements a straightforward task for our HR team and have consistently gone above & beyond in their service, ensuring we have exactly what we require within the agreed timeframe.

SVS assign a specific vetting officer to each screening candidate allowing for a single point of contact for both ourselves and the candidate. We are provided with timely updates and comprehensive explanations of any concerns raised during the screening.

The team at SVS are unfailingly polite, helpful and professional and I would highly recommend SVS to any company looking to outsource their BS7858 security screening.”

“Gone are the days of tedious paperwork and lengthy waiting times for criminal background checks. In partnership with SVS, we have introduced their online criminal record check solution into our onboarding process benefitting from an efficient and digitalised process. The turnaround time for obtaining a criminal record check has been significantly reduced; enabling us to make informed hiring decisions swiftly.”

“We’ve worked with SVS since 2016 and are consistently impressed with how well they manage our account. Their team is responsive, proactive, and truly understands our business. They’ve customised their processes without hesitation – something we value deeply.”